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North County Ford Phone Directory

Main Line: 760-945-9900 | Service Line: 888-945-9900


ADMINISTRATION Extension Voicemail
Gary Hertica, General Manager    
Joni Teerlink, Customer Relations Director 11174 11174
Dorothy Koons, Lead Receptionist 0 11145
VEHICLE SALES (M-S 8:30-9, Sun 9-9) Extension Voicemail
Gary Hertica, General Manager 11147 11147
Matt Hoye, Sales Manager 11136 11136
Dillon Wetzel, Sales Manager 11141 11141
Fleet Department Direct Line Extension Voicemail
Travis Joseph, Fleet Director   11131 11131
Kevin Clyde, Fleet Manager 619-200-4648 11109 11109
Richard Palid, Fleet Manager 760-685-1885 11112 11112
John Morshead, Fleet Manager 619-206-1033 11158 11158
Jeff Pembleton, Fleet Manager 619-540-5668 11111 11111
Rhandy Reyes, Fleet Manager 760-845-8368 11148 11148
TEAM A (Ext. 11136) TEAM B (Ext. 11141)  
Jack Hawkins 760-492-8954 Bryan Cimicata 760-613-1314 Richard Castaneda 760-458-1733
Ryan Vigneau 760-696-1518 Mauricio Galindo 760-580-7571 Ron Salter 702-504-2380
Jesus Oseguera 760-802-2460 Jason Volmer 949-202-9966  
Glen Filippelli 951-312-4940 Bron Gardner 760-755-0906  
INVENTORY DEPARTMENT / DEALER TRADE Extension
Email: brenda@northcountyford.com Fax: 945-4581 11122
SERVICE DEPARTMENT (M-F 7-6, Sat 7:30-5:30) Extension Email
Wayne Ferrin, Service Director 11265 waynef@northcountyford.com
John Sikes, Service Advisor 11164 jsikes@northcountyford.com
Nicolette Dunne, Service Advisor 11255 ndunn@northcountyford.com
Alexandra Ayoub, Service Advisor 11264 aayoub@northcountyford.com
Tim Jackson, Service Advisor 11161 tjackson@northcountyford.com
Leonel Ledesma, Service Advisor 11313 leonell@northcountyford.com
Jeff Jennewein, Service Advisor 11252 jeffjenn@northcountyford.com
Tim LaFuze, Service Advisor 11160 timl@northcountyford.com
Belinda Sutton, Warranty 11166 belindas@northcountyford.com
Yolanda Gutierrez, Cashier 11263 yolandag@northcountyford.com
Marisol Garcia, Cashier 11168 marisolg@northcountyford.com
Barritt Whitegon, Cashier 11167 barrittw@northcountyford.com
BELL (rings all service numbers) 11512  
SHUTTLE DRIVER (Fausto)    
SHUTTLE DRIVER (Mike Claros)    
Service Department Direct Line (After Hours): (888) 945-9900 Click here to schedule a reservation
Service Reservation Direct Line: (800) 405-1244 Click here to schedule a reservation
NEW / USED LOT ATTENDANTS Extension
Jr. Anquiano, Supervisor 11121
Felix Renderos  
Daniel Moreno  
Simon Garcia  
Remedios Arango  
FINANCE DEPARTMENT / SPECIAL FINANCING Extension Voicemail
Jason Koehn, Finance Manager 11157 11157
Dorothy Koons, Rebate Administrator, Finance Assistant 11145 11145
Patty Berrelleza, Finance Director 11144 11144
IT DEPARTMENT Extension Voicemail
Sal Duarte, IT Director 11120 11120
Sarah Forester, Loss Prevention | Fax 945-3826 11132 11132
BUSINESS OFFICE Extension
Cindy Saunders, Sr Office Manager TAG 11138
Tracie Hill, Office Manager TAG-NCF FAC A/P - Deposits 11126
Jayme Dierken, Assistant Office Manager (NCF, NCGP, Cont LEF NCH cancel) 11129
Sam Evans, Assistant Office Manager (NCJ Cont/warr cancel NCF NCJ NCGP) 11175
Michelle Espanto, DMV (NCK/BCG) 11110
Tammy Steiner, DMV (NCF & NCGP Warranty Submissions TAG) 11272
Lucy Rodarte, AP NCK/BCG & NCGP 11125
Rachel Yamasaki, File clerk/Parts & service deposits 11259
Sarah Forester, A/R, NCF, BCG, NCGP & Loss Prevention 11132
HUMAN RESOURCES 11133
Rebecca Eubanks, Payroll Supv.TAG- NCF/VTS payroll 11108
Griselda Sandoval (NCGP NCJ Payroll) 11140
PARTS WHOLESALE Extension Voicemail
Darin Pearcy, Parts Director 11186 11186
Amber Badalamenti, Back Counter 11192 11192
Tony Garcia, Front Counter 11187 11187
Mike Musgrave, Assistant Parts Manager 11191 11191
Oscar Martinez, Shipping and Receiving 11194 11197
Greg Abbott 11188 11188
Robert Escalante, Mike Hernandez Parts Driver    
MISCELLANEOUS Number
Ford Motor Credit 1-800-727-7000
Auto Knight 1-800-241-3673 (New)
1-800-451-0459 (Used)
Collision Repair Center 760-510-4777
Enterprise Rent-A-Car 760-414-3393
Eddie Hernandez - The Pit Stop Café Ext. 11139
FAX NUMBERS Number
Gary Hertica, General Manager 760-945-9983
General Counsel 760-945-9904
Finance 760-945-9981
Loss Prevention 760-945-3826
Sales Managers 760-945-4581
Service Department 760-806-9770
Service Manager 760-945-9545
Warranty Service Department 760-806-9770
Parts Department 760-945-7619
Used Cars & Fleet 760-945-4581
Inventory/Dealer Trade 760-945-4581
IT Department 760-945-9592
Controller Fax 760-643-1299
Business Office Fax 760-643-1303
Payroll Fax 760-941-2794
HR Fax 760-945-9904

CALIFORNIA DISCLOSURE: The Internet advertising and the offers contained on this web site and applicable links are intended only for those persons who are in or who reside in the state of California.

All advertised prices exclude government fees and taxes, any finance charges, any dealer document preparation charge, and any emission testing charges. All units subject to prior sale. Excludes leases. All financing is on approved credit by lender. Some customers may not qualify for financing. All offers expire at midnight Pacific standard time of the day following the day of the ad. Images shown here may not necessarily represent the configurable options selected or available on a vehicle.

* Up to three payments based on $1500 cash back on 09 MY Ford and Mercury vehicles, $2,100 on 09 MY Lincoln vehicles, Expedition and Super Duty. Up to two payments based on $1,000 cash back on 10 MY Ford and Mercury vehicles (excl 10MY Mustang); $1,400 on 10MY Lincoln vehicles, Expedition and Super Duty. CUSTOMER MUST STILL MAKE ACTUAL PAYMENTS TO LENDER. Not available on Hybrid models, Mustang Shelby GT500/GT500KR, LCF and F-650/F-750. For all offers, take new retail delivery from dealer stock by 6/30/09. See dealer for complete details.

Customer Cash, Ford Credit Bonus Cash and other incentives may vary by customer residency. Please see your Ford Dealer for complete details regarding program eligibility. Ford Credit Bonus Cash is compatible with Ford Credit Financing Offer. Lease payment calculations are estimates, only, and are based on an annual mileage calculation determined by your dealer. A charge is assessed for any mileage driven that exceeds this limit. Please see your dealer for details. Actual price may vary on options, delivery fees and TT&L. Images shown may not necessarily represent the actual vehicle, the configurable options selected or available on the vehicle. Offer shown may not be available on image shown. See Dealer for residency restrictions and complete details.